Terms and Conditions
Welcome to EICR Cost. These Terms & Conditions explain the rules and conditions for using our website and booking our electrical inspection and certification services.
Terms & Conditions – EICR Cost
Welcome to EICR Cost. These Terms & Conditions explain the rules and conditions for using our website and booking our electrical inspection and certification services.
By accessing our website, requesting a quotation, booking a service, or making payment, you agree to comply with these Terms.
1. About Us
EICR Cost provides electrical inspection, testing, certification, and related property compliance services throughout the United Kingdom.
Throughout these Terms:
“Company”, “we”, “us”, and “our” refer to EICR Cost
“Customer”, “you”, and “your” refer to the person or organisation booking our services
2. Services We Provide
Our services may include:
- EICR Certificates
- Electrical Safety Inspections
- Consumer Unit Testing
- Landlord Electrical Compliance Services
- Fault Finding & Diagnostics
- Emergency Electrical Inspections
- Related remedial electrical works
All reports and certificates are issued based on inspection findings at the time of attendance.
We cannot guarantee that a property or installation will pass inspection before testing has been completed.
3. Quotes & Bookings
Quotes are based on the information provided at the time of enquiry.
Prices may change if:
- Property details are incorrect
- Additional work is required
- Access limitations affect the inspection
- The scope of work changes
A booking becomes confirmed once we accept your appointment request.
4. Access to Property
You are responsible for ensuring safe and suitable access to the property.
This includes access to:
- Consumer units
- Electrical installations
- Meters
- Sockets and circuit
- Fuse boards
Any required testing locations
If access is unavailable or restricted, additional charges may apply.
5. Appointment Times
Appointment windows are approximate and may vary due to traffic, emergencies, previous job delays, or operational issues.
We will always attempt to notify you if delays occur.
6. Payments
Payment terms may vary depending on the service booked.
We may require:
- Full payment in advance
- Deposits for larger works
- Payment upon completion
Certificates and reports may not be released until payment has been received in full.
7. Cancellations & Rescheduling
If you need to cancel or reschedule your appointment, please contact us as early as possible.
Late cancellations or missed appointments may result in:
- Administrative charges
- Re-attendance fees
- Call-out charges
Charges may also apply if our engineer cannot gain access to the property.
8. Inspection Results & Certification
Inspection outcomes are based on:
- The condition of the electrical installation
- Visible inspection findings
- Accessible areas only
- Current UK electrical safety regulations
Certificates or reports may contain:
- Observations
- Recommendations
- Coded faults
- Required remedial actions
Additional remedial work may be required before a satisfactory report can be issued.
9. Remedial Works
Any remedial electrical work is quoted separately unless specifically included in writing.
Re-inspections or additional testing may incur extra charges.
10. Customer Responsibilities
You agree to:
- Provide accurate booking information
- Ensure safe working condition
- Ensure utilities are available where required
- Inform us of any known hazards or risks
We reserve the right to refuse service where safety concerns exist.
11. Liability
We provide our services with reasonable care and professional skill.
However, we are not responsible for:
- Pre-existing faults
- Hidden defects
- Equipment failure outside our control
- Delays caused by third parties
- Indirect or consequential losses
Our total liability is limited to the amount paid for the specific service provided, where permitted by law.
12. Website Use
All website content, text, graphics, branding, and materials are owned by EICR Cost unless otherwise stated.
You may not reproduce, copy, or distribute website content without written permission.
13. Privacy & Data Protection
We process personal data in accordance with UK data protection laws.
For more information, please review our Privacy Policy.
14. Third-Party Links
Our website may contain links to external websites for convenience.
We are not responsible for the content, policies, or practices of third-party websites.
15. Changes to These Terms
We may update these Terms & Conditions at any time without prior notice.
The latest version will always be available on our website.
16. Governing Law
These Terms are governed by the laws of England and Wales.
Any disputes arising from these Terms shall be subject to the jurisdiction of the courts of England and Wales.
17. Contact Us
For any questions regarding these Terms & Conditions, please contact us through:
If you have questions about this Terms & Conditions, you can contact us:
Email: info@eicrcost.co.uk
Phone: 020 3386 1854
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