Privacy Policy
At EICR Cost, we are committed to protecting your personal information and respecting your privacy rights under UK data protection laws. This Privacy Policy explains how we collect, use, store, and protect your data when you use our we…
Privacy Policy – EICR Cost
At EICR Cost, we are committed to protecting your personal information and respecting your privacy rights under UK data protection laws. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website or contact us for our services.
Who We Are
EICR Cost provides electrical safety inspection and certification services across the United Kingdom for landlords, homeowners, letting agents, and commercial property owners.
If you have any questions regarding this policy or how your information is handled, you can contact us through our website contact form.
Information We Collect
When you use our website, request a quotation, or contact our team, we may collect the following information:
- Full Name
- Email Address
- Telephone Number
- Property Address
- Details related to your electrical inspection request
- IP address and browser/device information
We only collect information necessary to provide our services efficiently and securely.
How We Use Your Information
Your information may be used for the following purposes:
- Responding to enquiries and quote requests
- Scheduling EICR inspections and related services
- Sending service updates or appointment confirmations
- Improving website performance and customer experience
- Complying with legal and regulatory obligations
- Preventing fraud and maintaining website security
We do not sell or rent your personal data to third parties.
Legal Basis for Processing
Under UK GDPR, we process your information based on:
- Your consent
- Performance of a service contract
- Compliance with legal obligations
- Legitimate business interests
You may withdraw your consent at any time by contacting us.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, analyse traffic, and enhance your browsing experience.
Cookies help us understand:
- How visitors use our website
- Which pages are most popular
- Website performance and analytics
You can control or disable cookies through your browser settings.
Third-Party Services
We may work with trusted third-party providers for services such as:
- Website analytics
- Payment processing
- Customer communication
- Advertising and remarketing
These providers only access information necessary to perform their services and must comply with applicable data protection laws.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
Once your information is no longer needed, it will be securely deleted or anonymised.
Your Privacy Rights
Under UK data protection laws, you may have the right to:
- Request access to your personal information
- Correct inaccurate data
- Request deletion of your information
- Restrict or object to processing
- Withdraw consent for marketing communications
To exercise any of these rights, please contact us through our website.
Data Security
We implement appropriate technical and organisational security measures to protect your personal information from unauthorised access, misuse, or disclosure.
However, no internet-based service can guarantee complete security.
External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
We encourage users to review third-party privacy policies separately.
Children’s Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect information from children.
Updates to This Policy
We may update this Privacy Policy periodically to reflect legal, technical, or business changes. Any updates will be posted on this page with a revised update date.
Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us through:
Email: info@eicrcost.co.uk
Phone: 020 3386 1854
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